Questions & answers

Frequently Asked Questions

Answers about appointments, telehealth, treatments, yoga, concierge care, pricing, and what happens next at L’Élysée in Southlake.

Appointments

How do I become a new patient?

Start by booking a personalized assessment online, in Southlake or by telehealth. You will receive intake forms to complete before your visit.

How long is the first visit?

Your first visit is designed to be unhurried, with time for your full story and your questions. To confirm

Editor note · To confirm

Confirm typical assessment length.

Do I need a referral?

No referral is needed to book a personalized assessment. To confirm

Editor note · To confirm

Confirm referral policy.

What is your cancellation policy?

Please let us know as early as possible if you need to reschedule so another patient can use the time. To confirm

Editor note · To confirm

Add cancellation window and any fees.

Telehealth

Which services are available by telehealth?

Menopause and perimenopause care and medical weight loss, including follow-up visits, can be done by secure video. Aesthetic treatments, IV therapy, and some exams happen in person.

Do I need to be in Texas for a telehealth visit?

Telehealth visits are for patients located in Texas at the time of the visit. To confirm

Editor note · To confirm

Confirm the states where telehealth is offered.

How do I book a telehealth visit?

Use any “Book a Telehealth Assessment” button on this site. You will complete your intake forms through the secure patient portal before your video visit.

Treatments

How do I know which treatment is right for me?

That is what the personalized assessment is for. Dr. Sylvie reviews your symptoms, history, and goals, then explains the options that fit, including their risks and trade-offs.

Is hormone therapy safe for me?

It depends on your personal and family history. For many healthy women within about 10 years of menopause, benefits can outweigh risks, but it isn’t right for everyone. We review your history carefully before recommending anything.

Who is a candidate for GLP-1 therapy?

Candidacy is decided after an individual evaluation. GLP-1 medications are not appropriate for everyone, including people with certain personal or family history of thyroid cancer, and those who are pregnant.

Will I look “done” after aesthetic treatments?

Our approach is conservative and focused on balance. We often recommend doing less and building gradually so results look natural.

Yoga & mind-body

Do I have to be a patient to join a yoga class?

Class eligibility details are listed on our yoga page. To confirm

Editor note · To confirm

Confirm whether classes are open to the public or patients only.

I’ve never done yoga. Can I still join?

Yes. Sessions are designed to be approachable and can be adapted. Tell your instructor about any injuries or health concerns before class.

Will yoga help my menopause symptoms or weight?

Yoga is offered as a supportive wellness practice, not a medical treatment. We don’t claim it treats menopause, causes weight loss, or balances hormones. Many people enjoy it as a gentle way to stay active, and you can talk with Dr. Sylvie about whether it fits your goals.

Concierge care

What is concierge medical care?

Concierge care is an ongoing relationship with your clinician that offers more time and closer access, with one plan that connects your care. To confirm

Editor note · To confirm

Confirm membership details.

How do I join?

Start with a personalized assessment. Dr. Sylvie will explain how concierge care works and whether it is the right fit.

Pricing & next steps

How much does an assessment cost?

Pricing for assessments and services is shared during booking. To confirm

Editor note · To confirm

Add assessment fee and service pricing, or link a pricing page.

Do you accept insurance?

Insurance and payment details will be listed here. To confirm

Editor note · To confirm

Confirm insurance, HSA/FSA, and payment options.

What happens after my assessment?

You leave with clear recommendations and a plan for next steps, which may include labs, treatment, aesthetic care, or yoga. We schedule follow-up to review results and adjust as needed.

What is the Midlife Metabolism Method app?

It is Dr. Sylvie’s 12-week educational app for women 40+, with a free Midlife Metabolism Scorecard, weekly lessons, a daily check-in, and tracking. It offers general education and does not diagnose or treat any condition.

Southlake · Dallas–Fort Worth

Still have questions?

The best answers come from a conversation. Book your personalized assessment, in Southlake or by telehealth.

Book Your Personalized Assessment